Terms and Conditions

By selling with us, you agree to the following terms and conditions:

    • We will sell your items to our community and pay you the sale price minus our commission as follows:
    • For item sale values up to £2,500, you will earn 65%.
    • For item sale values over £2,500, you will earn 75%.
    • We authenticate high-end designer handbags, and a £30 authentication fee will be deducted from the sale price after commission. If your item doesn't sell or you request its return, you are responsible for covering the return postage. If your handbag has been authenticated, the £30 authentication fee, along with the return postage, must be paid to Love A Preloved before your bag is returned.
    • If the item we receive is not in the described condition, we reserve the right to revise or cancel the consignment offer. It will be your responsibility to arrange postage and collection of the item.
    • If your item is found to be counterfeit, we reserve the right to charge a £100 administrative fee.
    • It is your responsibility to securely ship the items to us. Love A Preloved is not liable for any loss or damage during transit.
    • We will promote your items to our community through our website and social media channels. All styling and advertising decisions are at our discretion.
    • If we believe a price reduction is necessary, we will discuss this with you first.
    • We aim to sell your items within three months and will maintain communication throughout the process. However, if an item remains unsold after six months, we will discuss the next steps with you.